Understanding htaccess

.htaccess (Hypertext Access) is the default name of Apache’s directory-level configuration file. It allows webmasters to customize configuration directives, normally available in the main httpd.conf.

htaccess allows webmasters to do a range of customization to a webservers behaviour in a directory, including password protecting them, denying access, error handlers, redirects and a lot more. htaccess is particularly useful when you don’t have root access to the server. For example, in virtual Web Hosting and ISPs.

Before making any of these configurations, however, the following points need to be kept in mind.

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Outsourcing Web Hosting support – Questions to ask your provider

While Technical support has traditionally been considered an inhouse forte, Web Hosting companies are now trying a combination of InHouse and remote teams. Round the clock support and better expertise at lower costs are driving Web Hosts to consider outsourcing at least part of their support.

What does a Web Host need to consider when outsourcing to a 3rdparty Tech support company? Experience, technical expertise, Staff Qualifications, infrastructure, accountability, communication, quality and more. In this article, This article presents a Checklist of questions to ask your Outsourced provider, should you decide to outsource.

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