Ken Blanchard has written this beautiful book,Customer Mania!, where he gives the secret of building a Customer-Focused Company. He has used Yum Brands, Inc. as a case study. Yum! owns some of the best known restaurant brands in the world – KFC, Pizza Hut, Taco Bell, Long John Silver’s and A&W Restaurants.
When the spiritual teacher and his disciples began their evening meditation, the cat who lived in the monastery made such noise that it distracted them. So the teacher ordered that the cat be tied up during the evening practice.
Years later, when the teacher died, the cat continued to be tied up during the meditation session. And when the cat eventually died, another cat was brought to the monastery and tied up. Centuries later, learned descendants of the spiritual teacher wrote scholarly treatises about the religious significance of tying up a cat for meditation practice.
“Amar, if we implement this new performance evaluation system, all the kids would be demotivated and frustrated. It has a negative effect on morale!!!”….
Now this is something I have heard so many time in my life. And maybe I get very frustrated just hearing the word “frustrated” :-D
The first question to be answered here is what motivates a person to work ?
Welcome to the hotel abhirami
Such a lovely place
Such a lovely face
Plenty of room at the hotel abhirami
Any time of year, you can find it here