Monthly Archives: August 2008

India – Fastest growing Free market Democracy

Last year alone, outsourcing in India grew over 25 per cent, and India continued its domination over other competing countries such as China, Ireland, Israel and the Philippines. India is in a position to cater to the demands of the market. Its biggest strength is its vast supply of over 2 million graduates and 300,000 […]

Understanding htaccess

.htaccess (Hypertext Access) is the default name of Apache’s directory-level configuration file. It allows webmasters to customize configuration directives, normally available in the main httpd.conf. htaccess allows webmasters to do a range of customization to a webservers behaviour in a directory, including password protecting them, denying access, error handlers, redirects and a lot more. htaccess […]

Outsourcing Web Hosting support – Questions to ask your provider

While Technical support has traditionally been considered an inhouse forte, Web Hosting companies are now trying a combination of InHouse and remote teams. Round the clock support and better expertise at lower costs are driving Web Hosts to consider outsourcing at least part of their support. What does a Web Host need to consider when […]

Customer Mania!

-Ken Blanchard, Jim Ballard and Fred Finch Ken Blanchard has written this beautiful book,Customer Mania!, where he gives the secret of building a Customer-Focused Company. He has used Yum Brands, Inc. as a case study. Yum! owns some of the best known restaurant brands in the world – KFC, Pizza Hut, Taco Bell, Long John […]

Uptime Monitoring for Web Hosts

  Many hosts advertise 99.99% uptime or anything above 99.9%. Is 99.9% any different from 99.99%. Does it make a difference to anyone. The difference is only 0.09%, for crying out loud!! Well, there is a difference